Terms, Conditions & Medical Disclaimer

1. Service and Device Description

The Rest Home Sleep Test uses the Rest O2 Max Wrist Monitor, powered by the Viatom Checkme™ O2 Wrist Oxygen Monitor, together with the Celeste+ mobile application and software platform provided by EnsoData.

Celeste+ is licensed by Health Canada as a Class II medical device. Health Canada licensing does not mean that Health Canada endorses Rest.ca, guarantees the accuracy of an individual test, or guarantees any diagnosis, treatment recommendation, prescription, insurance reimbursement, or clinical outcome.

2. Medical Services and Prescription Disclaimer

Rest.ca provides sleep-screening and reporting services. Rest.ca is not a medical clinic and does not replace care from your personal healthcare provider.

  • No Prescriptions: Rest.ca does not issue prescriptions for CPAP therapy, oral appliances, medication, or other medical treatments.

  • Screening and Reporting Only: The test and resulting reports are intended to help identify patterns that may be associated with sleep-disordered breathing and to assist your healthcare provider in deciding whether further assessment, diagnosis, or treatment is appropriate.

  • Doctor Interpretation: If purchased, the doctor interpretation consists of an asynchronous review of the sleep data and health questionnaire submitted by the user. It does not include a physical examination, live consultation, comprehensive review of the user’s medical history, or ongoing medical care.

  • No Treatment Changes: Do not begin, stop, or change CPAP therapy, oxygen therapy, medication, or any other prescribed treatment based solely on a Rest report.

  • Emergency Warning: The device is a recorder and is not monitored in real time. It cannot detect or respond to medical emergencies. If you experience chest pain, severe shortness of breath, loss of consciousness, or other urgent symptoms, call 911 immediately.

3. Patient Eligibility and Exclusions

  • Adult Use Only: The service is intended solely for adults aged 18 or older. Sound recording and analysis are not intended for children.

  • Intended Population: Home sleep apnea testing is generally intended for adults with signs or symptoms suggesting uncomplicated obstructive sleep apnea.

  • Medical Exclusions: This service may not be appropriate for individuals with significant heart or lung disease, neuromuscular conditions, suspected central sleep apnea, suspected sleep-related hypoventilation, chronic opioid use, a history of stroke, severe insomnia, oxygen dependence, or other complex medical or sleep conditions.

  • Consultation Recommended: If you have an underlying medical condition, are uncertain whether home testing is appropriate, or currently use supplemental oxygen or PAP therapy, consult your healthcare provider before purchasing or using the test.

  • Other Sleep Disorders: The service is not designed to evaluate or rule out narcolepsy, parasomnias, restless legs syndrome, circadian-rhythm disorders, seizure disorders, or other neurological and sleep conditions.

  • Not a PSG Replacement: This service is not a substitute for in-lab polysomnography when neurological monitoring, EEG measurements, complex sleep staging, or direct clinical supervision is required.

4. Results and Testing Limitations

  • No Guarantee of Diagnosis: Rest.ca does not guarantee that a test will result in a diagnosis, prescription, treatment recommendation, or particular clinical outcome.

  • A Normal Result Does Not Rule Out a Disorder: A negative, normal, low-risk, or inconclusive result does not necessarily rule out obstructive sleep apnea or another sleep disorder. If symptoms continue, consult your healthcare provider, who may recommend repeat testing or an in-lab sleep study.

  • Estimated Measurements: Reported sleep stages, breathing events, oxygen measurements, heart rate, snoring, and related metrics are estimates generated from the available sensor data. They may differ from measurements obtained through in-lab polysomnography.

  • Factors Affecting Accuracy: Results may be affected by incorrect sensor placement, movement, poor circulation, device removal, environmental noise, incomplete questionnaire information, connectivity interruptions, physiological factors, or failure to follow the testing instructions.

  • Inconclusive or Failed Tests: A test may be incomplete, inconclusive, unusable, or unsuccessful. A repeat home test or in-lab polysomnography may be required.

  • Accurate Information Required: Users are responsible for providing complete and accurate identification, health information, questionnaire responses, and testing information. Reports may be unreliable if information is missing or inaccurate.

5. Technical Requirements and User Responsibilities

A compatible smartphone is required to complete the test successfully.

  • Operating System: Android 12 or later, or iOS 15.5 or later.

  • Storage and Power: At least 350 MB of available storage is required. The Viatom device must be charged to at least 60%. Keeping the phone connected to power overnight is strongly recommended.

  • Connectivity: An active Bluetooth connection is required, and the phone should remain within 15 feet of the bed.

  • Compatibility: Meeting the listed requirements does not guarantee compatibility with every phone model, operating-system configuration, security setting, or third-party application.

  • User Responsibility: The user is responsible for following all setup and testing instructions, granting required app permissions, maintaining adequate device and phone power, and keeping the Bluetooth connection active.

  • Technical Failures: Any available retest, replacement, credit, or refund following a technical failure will be determined on a case-by-case basis and subject to applicable consumer-protection laws.

6. Privacy, Data Processing, and Audio

The Celeste+ application may use the phone’s microphone and connected sensors to identify patterns associated with snoring, breathing, and sleep.

  • Audio Processing: Microphone input may be processed to generate measurements such as snoring intensity and suspected breathing interruptions. The collection, processing, storage, retention, and deletion of audio-related information are described in EnsoData terms.

  • Other People in the Room: If another person may be captured by the phone’s microphone, the user is responsible for providing any notice and obtaining any consent required by applicable law.

  • Data Sharing: Sleep and personal information may be accessed or processed by authorized Rest.ca personnel, the interpreting physician, EnsoData, and other service providers as necessary to deliver and support the service, as further described in the Privacy Policy.

  • Security: Reasonable administrative, technical, and physical safeguards are used to protect personal information.

  • Privacy Rights: Requests relating to access, correction, or deletion of personal information are governed by the Privacy Policy and applicable privacy law.

7. Provincial Programs, Insurance, and Refunds

  • No Provincial Coverage for the Test: The Rest Home Sleep Test is a privately purchased service and is not covered by provincial health plans such as MSP, OHIP, or AHCIP unless expressly confirmed otherwise by the applicable plan.

  • Provincial Equipment-Funding Programs: A Rest report will generally not, by itself, satisfy the requirements of provincial CPAP or medical-equipment funding programs, including Ontario’s Assistive Devices Program (ADP). These programs may require testing, assessment, authorization, prescriptions, applications, or equipment purchases through designated clinics, physicians, authorizers, or registered vendors.

  • ADP Requirements: Ontario ADP funding for CPAP, APAP, or BPAP equipment requires a separate assessment and application process involving a physician working at an ADP-registered sleep clinic. Purchasing a Rest test or receiving a Rest report does not establish ADP eligibility.

  • No Acceptance Guarantee: Rest.ca does not guarantee that its test, report, or doctor interpretation will be accepted for a provincial program, private insurance claim, workplace requirement, licensing matter, driving assessment, legal proceeding, prescription, or any other administrative purpose.

  • Verify Before Purchasing: Provincial programs and private insurers establish their own requirements, which may change. Users should confirm eligibility and documentation requirements directly with the relevant program or insurer before purchasing the service.

  • Private Insurance: Some private insurance plans may reimburse home sleep apnea testing. Coverage is not guaranteed, and the user is responsible for confirming coverage and submitting any claim.

8. Independence and Non-Affiliation

Rest.ca is a private entity that operates independently of provincial health authorities and government funding programs.

Rest.ca is not affiliated with, administered by, licensed as a clinic by, or endorsed by the College of Physicians and Surgeons of any province, including the CPSBC or CPSO, or by any provincial Ministry of Health.

Any interpreting physician remains subject to their own professional licensing, ethical, privacy, and regulatory obligations.

9. Limitation of Responsibility

Reports must be considered together with the user’s symptoms, medical history, physical assessment, and any additional testing recommended by a qualified healthcare provider.

Rest.ca is not responsible for medical or treatment decisions made solely by a user or third party in reliance on a report. To the maximum extent permitted by applicable law, Rest.ca is not liable for indirect, incidental, special, or consequential losses arising from use of the service, reliance on a report, or inability to complete a test.

Nothing in these terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

10. Explicit Consent and Acknowledgement

By purchasing or using the Rest Home Sleep Test, you confirm that:

  • you are at least 18 years old;

  • you have read, understood, and agreed to these terms, exclusions, and limitations;

  • the information you provide will be complete and accurate;

  • you understand that the service does not provide emergency monitoring or prescriptions;

  • you understand that a normal result does not rule out sleep apnea or another sleep disorder;

  • you understand that acceptance by a physician, insurer, provincial program, or other third party is not guaranteed;

  • you consent to the collection and processing of sleep, health, device, and audio-related information as described in the applicable Privacy Policy; and

  • you will seek appropriate medical care for persistent, worsening, or urgent symptoms.